If you install Acrobat Reader DC and then install Acrobat DC Classic or Acrobat XI, the Adobe Acrobat Chrome Extension doesn’t work.

For Mac OS X 10.10 or later. This computer will no longer receive Google Chrome updates because Mac OS X 10.6 - 10.9 are no longer supported. This computer will no longer receive Google Chrome. Get more done with the new Google Chrome. A more simple, secure, and faster web browser than ever, with Google’s smarts built-in. Open Chrome and enable the Chrome extension (if you did not do so in step 2). Use the extension to convert an HTML file to PDF, or open a PDF file in Chrome. The extension remains in a waiting state and nothing happens.

Firefox For Mac

Google Chrome For Mac Os X

If the following scenario is causing this issue, try the suggested solution below.

Install Acrobat Reader DC, and then opt in for the Adobe Acrobat Chrome extension on the first launch.

Now install either Acrobat DC Classic or Acrobat XI.

Open Chrome and enable the Chrome extension (if you did not do so in step 2).

Use the extension to convert an HTML file to PDF, or open a PDF file in Chrome.

The extension remains in a waiting state and nothing happens.

Solution: Open Acrobat DC and close it after a few seconds

Try the following workaround:

• Open Acrobat Reader DC, and close it after a few seconds. Now try using the Chrome extension to open a PDF file or convert an HTML file to a PDF file.